SHIPPING POLICY
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This Shipping Policy applies to physical, made-to-order products purchased from Mila Methods. Digital products are delivered electronically and are not covered by this policy.
SECTION 1 - WHERE WE SHIP
We ship worldwide. Our physical products are printed and fulfilled on demand through our print-on-demand partner, Printful, primarily from facilities within the EU (including Spain and Latvia) and the UK.
Due to logistics, legal, or carrier restrictions, we are currently unable to ship to a small number of countries or regions. If you are unsure whether we can deliver to your location, please contact us at milamethods@gmail.com before placing your order.
SECTION 2 - PROCESSING AND DELIVERY TIMES
Since every item is made specifically for your order, please allow a short production time before your order ships. Once your order ships, estimated delivery times are:
- Sweden and most EU countries: approximately 3-14 business days after production
- United Kingdom and Canada: similar timeframes, may vary by product
- Rest of world: delivery times vary and may take longer, particularly for customs processing outside the EU/UK/Canada
These are estimates, not guarantees. Delivery times may be affected by customs, local carriers, high order volumes, or other events outside our control.
SECTION 3 - CUSTOMS, DUTIES, AND TAXES
For orders shipped to the EU, United Kingdom, and Canada, applicable duties and import taxes are included in the price you pay at checkout, so you should not be charged anything extra on delivery.
For orders shipped to all other countries, you may be responsible for paying customs duties, import taxes, or other fees charged by your country's customs authority upon delivery. These charges are outside our control and are set by your local government, not by Mila Methods. We recommend checking your country's customs regulations before ordering if you would like to know what to expect.
SECTION 4 - ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email with tracking information so you can follow your package's progress.
SECTION 5 - INCORRECT ADDRESSES
Please double-check your shipping address before completing your order. If a package cannot be delivered due to an incorrect or incomplete address and is returned to our fulfillment partner, please see our Refund Policy for what happens next, including any reshipment costs.
SECTION 6 - QUESTIONS
If you have any questions about shipping, please contact us at milamethods@gmail.com.
Mila Methods
milamethods@gmail.com
